Frequently asked Questions

Where do I find my Passcode ? 
​We send an email out to all registered families approximately 5-7 days after photos are finished at your centre.
If you have not received your email in your inbox - please search your junk/spam folders for "Red Cherry Kindy Photos" first . 
If you still cannot locate - and then contact us admin@redcherryimages.com.au

My Passcode is saying it is inactive or no photos are showing ? ​
Please check that you have enter the passcode correctly. If it's still not working contact us admin@redcherryimages.com.au and we will respond promptly. 

Looking for photos to view from years prior to 2024 ? 
Your child's photo gallery has now been archived.  A fee is required to re-upload your gallery to view. 
CLICK HERE to arrange this.​​